Scammers these days seem to take advantage of any situation, and the weekend’s ice storm is no exception. Duke Energy officials report that some customers have received fraudulent text messages that appear to be from Duke Energy, but they are not.
If you receive a text message that indicates you will be impacted by a scheduled power outage, do NOT click any link or download attachments associated with the message.
Customers should avoid clicking links or downloading attachments from businesses or individuals they do not know, and they should contact Duke Energy directly at 1.800.777.9898 between the hours of 7 a.m. to 7 p.m., to discuss their account or visit company communications channels for the latest updates.
