TownTalk: DMV Commissioner Offers Insight, Updates To Increase Customer Satisfaction

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When Paul Tine stepped into his new role as the state’s DMV commissioner back in May, he knew his role was largely to steer the department through some upgrades and challenges that presented lots of roadblocks to customer service. Hours of waiting in line just to get in the door and impossible-to-get appointments were common complaints, and Tine said he and his team continue to work to make things better.

“Demand is certainly high,” Tine said on Wednesday’s TownTalk, “based on population and the Real ID initiative.”

He acknowledges the need for greater efficiency with internal processes, including upgrading and replacing the record-keeping technology that DMV uses. Customers expect a strong platform, he said, and he hopes to deliver before too long. He said he hopes to award by year’s end a contract to modernize the DMV technology. Until then, Tine and the DMV staff are constantly looking for ways to improve customer satisfaction.

The COVID-19 era requirement that customers make appointments is over, and walk-ins are welcome any time. Tine said 87 percent of clients are walk-ins these days, with the other 13 percent making appointments to conduct their business at DMV.

Moving toward more online transactions is helping ease the crunch at brick-and-mortar DMV offices, and there’s a new queueing system in place that allows customers to wait in their vehicles or other locations nearby instead of braving adverse weather conditions while they wait to get inside the DMV office.

“You can wait wherever you like,” Tine said, and a quick text message from DMV will let customers know when it’s their turn for assistance.

Thanks to more funding from the state legislature, Tine said more examiners have been hired – “the majority of those people in 30 days,” he said. The department is clearing a backlog of employee training by shifting to “in the field” training, which allows employees to serve while they are learning, he said.

Having third-party contractors step in to provide services is proving to be beneficial, too. There are self-serve kiosks in selected areas of the state, and a recent announcement that teen drivers can take their driving tests with a driver education group are just two examples of this partnership.

“We’re hoping to have that first certificate coming in the office any day,” Tine said.

The vast majority of North Carolinians will have to conduct business with the DMV at some time or another, and Tine said he’s sure about one thing:

“Our customers do not care about me…they care about that person they talk to in the office, on the phone, and how good our website is.”

Visit www.ncdmv.gov to learn more.

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VGCC Foundation’s ‘Fill The Pantry’ Craft Fair Set For Friday, Oct. 10 At Civic Center

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— Information courtesy of Vance-Granville Community College Foundation

The Vance-Granville Community College Foundation is planning its third annual Fill the Pantry Craft Fair on Friday, Oct. 10 from 2 p.m. to 7 p.m. at the College’s Civic Center in Henderson.   The event supports the VGCC food pantry, which provides essential resources to students in need.  This indoor craft fair is open to the public.

Cost of admission will be three (3) canned goods, nonperishable food items, or paper goods at the door.

Join in for a day of shopping, community, food, raffles and giving back. Local vendors will offer a variety of handmade goods—perfect for early holiday shopping—while helping to stock the pantry shelves.  In addition, grab a bite to eat from Bun on the Run or enjoy a coffee and/or treat from The Double Shot.

“With the holiday season quickly approaching, this show is a fantastic way to celebrate our local crafters while also supporting the community,” said Angela Douglas, VGCC Food Pantry Assistant. “We are excited to host this family-friendly event and help our students at the same time.”

Sheri Jones, VGCC Foundation associate director, said, “We are supported by donations from The Food Bank of North Central NC as well as one of the local Food Lion stores.  We also do a weekly donation pick-up from Strong Arm Baking Company in Oxford and have employees who make monetary donations and product donations.  Since we are able to do our event indoors, we have moved it to Friday afternoon and early evening this year so that it doesn’t compete with numerous other events – most outdoors – that take place on Saturdays in October.”

The VGCC Foundation is still accepting craft vendors to participate in this indoor community event, but spaces are limited. Craft vendors who would like to participate should complete the online Craft Show Interest Form. Vendor fees will be $25 for a 10 x 10 space plus a donated item to be used for raffles. For more information, please contact the Vance-Granville Community College Food Pantry at 252-738-3323 or douglasa@vgcc.edu.

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Mold Issues Prompt Granville School Board Vote to Shutter Mary Potter Campus

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The Granville County Board of Education voted Wednesday to close the Mary Potter Center for Education, moving Granville Academy, Phoenix Academy and Central Office personnel housed there to the former Hawley Middle School in Creedmoor.

The reason: a four-letter word. Mold.

Superintendent Dr. Stan Winborne said the annual air quality testing turned up no unusual results back in May, but subsequent testing conducted earlier this month – prompted by a complaint from an employee who works on the campus – showed that 24 of 30 air samples taken and 10 of 16 surface samples revealed the presence of mold spores.

Winborne offered two options to the school board but requested that it take action at the special called meeting held Wednesday afternoon.

One option called for relocating students and staff to the Creedmoor campus, which had previously been Hawley Middle School and before that Creedmoor Elementary, for the time it takes to get rid of the mold and fix the problem before returning to the historic Oxford campus. This option, he estimated, could take up to 18 months and cost north of $6 million.

The second option called for closing the campus and relocating students and staff to Creedmoor permanently, at an estimated cost of closer to $220,000.

Granville Academy students have already switched to modified remote learning; the Phoenix Academy, housed in a relatively newer one-story metal building on the school’s campus, doesn’t have the same issues as the other brick structures where some central office staff and Granville Academy are housed.

Board Member Gwen Russell made the motion to select the second option, which was seconded by Board Member Vicki Baker and passed 5-0. Board Member Ethel Anderson was not present, and Board Member Amanda LeBrecque attended virtually.

The county office staff and Granville Academy will move first, then the rest will relocate in phases.

“We won’t waste any time,” Winborne said.

Strong Arm Baking Co. rents out the kitchen at the school, and Winborne said he’d spoken with the owner, who has expressed interest in using the kitchen in Creedmoor.

The gym on the Mary Potter campus has been a polling place, and it’s set to be put to use in the upcoming municipal elections. Winborne said he’d spoken with Granville Board of Elections Tonya Burnette. The gym was included in the annual air quality testing conducted in May, but it was not part of the re-testing. It does not have air conditioning but does have two big exhaust fans that provide adequate air circulation.

The future of the campus is uncertain, but it’s possible that the school board would declare it surplus property and sell it.

“This is a historic place, and it deserves to be honored in some way,” he said.

School board member Katrina Waters said, “It hurts that this has happened to this historical facility. But I do understand that dollars talk…I hope this is a lesson that we need to be more proactive when it comes to our facilities.”

Sossamon Announces Bid For District 32 House Seat In 2026

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Frank Sossamon has announced that he will run again in 2026 for the District 32 seat in the N.C. House of Representatives.

In a press release dated Aug. 27, Sossamon said, “I have been serving in this community as a pastor, job creator, grief counselor and volunteer for over four decades. My life is about direct service to our community and I look forward to returning to Raleigh and representing the true voice of District 32.”

Sossamon said he is running to reclaim House District 32 to bring a true voice of Vance and Granville counties back to Raleigh. Initially elected in 2022, Sossamon served one term and was beaten in the 2024 election by Granville County’s Bryan Cohn. He has listed several priorities in the upcoming campaign, which include protecting Medicaid for the most vulnerable, fully funding classrooms, safeguarding agriculture and more access to mental health services.

During his first term, the press release stated that he brought a record $45 million to Vance and Granville counties in appropriations for economic development, infrastructure and property beautification. He also voted to increase Medicaid which has improved healthcare access to rural communities.

Sossamon served on the Appropriations on Education K-12 Committee, as well as the Appropriations, Commerce, and Transportation committees. After leaving the House, Sossamon continued his service to District 32 leading the “Faith in Mental Health” initiative, a groundbreaking pilot program for Vance and Granville counties, and sits on Vance County’s Juvenile Crime Prevention Council where he has served for 40 years.

Granville County Crime Stoppers Establishes Scholarship For VGCC Criminal Justice Students

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–       Information courtesy of VGCC Public Information Officer Courtney Cissel

The Vance-Granville Community College Foundation (VGCCF) is proud to announce the establishment of a new academic achievement scholarship for Criminal Justice students, made possible by a generous $10,000 donation from Granville County Crime Stoppers.

The newly created Granville County Crime Stoppers Criminal Justice Academic Achievement Scholarship will support and encourage students pursuing careers in criminal justice. This contribution reflects Crime Stoppers’ ongoing commitment to crime prevention and community development through education.

“We are deeply grateful to Granville County Crime Stoppers for investing in the future of our students and our community,” said VGCC Foundation Executive Director Tanya Weary. “This scholarship will help remove financial barriers and empower students who are passionate about making a positive impact through criminal justice.”

The scholarship is available to qualified students currently enrolled in VGCC’s Criminal Justice Technology program who demonstrate academic excellence and a commitment to public service. Interested students may apply now at vgcc.academicworks.com.

 

Granville County Crime Stoppers continues to be a vital partner in making our community a safer place to live and work. This scholarship further strengthens their mission by supporting the next generation of criminal justice professionals.

 

For more information about The VGCC Foundation, contact 252.738.3264 or foundation@vgcc.edu.

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TownTalk: ‘Faith In Mental Health’ Partnership Off To A Strong Start; 2 Meetings Added

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The Faith in Mental Health certificate program has gotten off to a strong start, with more than 100 people representing about 30 churches taking part in the initial program in June. Organizers are expanding this pilot phase in Vance and Granville counties and welcome others to join at upcoming meetings, one in Vance and one in Granville.

The Vance County meeting will be held Monday, Sept. 22 at 6 p.m. at First Baptist Church of Henderson. The Granville County meeting will be held Monday, Sept. 29 at 6 p.m. at First Baptist Church of Butner.

Local pastor Frank Sossamon, in partnership with Granville Vance Public Health, Vaya Health and the N.C. Department of Health and Human Services’ Division of Mental Health, introduced the idea to his colleagues in the N.C. House of Representatives.

Sossamon and GVPH’s Karl Johnson, PhD, talked about how the Faith in Mental Health program works to help church communities be a bridge to services and to resources for members of the congregations and for the larger community.

“It’s a mechanism for churches to become more knowledgeable about resources,” Sossamon said on Thursday’s TownTalk. Services are available, he said, but if you don’t know how to access those services, they’re of no help to someone struggling with mental health issues.

“We have already gotten some positive response back,” Sossamon said of the first training session held in June.

They decided to add more sessions to allow even more churches to get involved. “Every church can be involved and should be involved,” he added.

Johnson is on the faculty of UNC’s Gillings School of Global Public Health, but he said he spends a good bit of time as part of the GVPH staff. He said he helps connects both work sites – things happening at the university and things happening on the ground in Vance and Granville counties.

Those connections include financial resources and networks of professionals who can support the kind of work the Faith in Mental Health program does.

“It’s exciting to work with Pastor frank Sossamon,” Johnson said, as well as Vaya and the professionals at the state level to be able to tailor programs to meet the diverse needs of churches.

“It’s not a one-size-fits-all program,” he said. Program organizers work with churches to help them identify the topics that best suit their needs, whether it’s addiction, depression, anxiety, the mental health of the elderly, among others.

This set up “gives churches a lot of agency in pursuing the kinds of activities that they think will better equip their congregations and community,” Johnson said.

The program is free and open to all local religious leaders and church members of any denomination in Vance and Granville counties. Designed to help faith communities support individuals facing mental health and substance use challenges—through both practical resources and a faith-based perspective – the Faith in Mental Health program is one way to help churches and their members to become more knowledgeable about available resources and agencies.

“Churches have long been a source of strength and support in our communities,” Sossamon said in a press release from GVPH announcing the extra meetings. “With the right tools and knowledge, faith communities can play a powerful role in walking alongside individuals in their recovery journeys—spiritually, emotionally, and mentally.”

Participants will learn about local providers of mental health and substance use treatment; understand the science behind conditions like depression, anxiety, trauma, addiction, and suicidality; explore available treatment options; and discover how faith and spirituality can provide unique forms of support for those in need.

If a church were to develop a mental health ministry that highlights each month a different theme related to mental health, Sossamon said it would go a long way to educated and inform the congregation.

But more than that, just talking openly about mental health and the challenges associated with it, are helpful. “Talk about it and remove the stigma,” Sossamon said. “That in itself is healing.”

For more information or to get involved, contact Sossamon at pastorfrank1954@gmail.com.

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Granville County Litter Prevention Program Kickoff Set For Oct. 4 At Butner Gazebo Park

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— Courtesy of Granville County Public Information Officer Terry Hobgood

Granville County is proud to announce the Granville County Litter Program Kickoff hosted by the Town of Butner on Saturday, Oct. 4, at 10 a.m. at Gazebo Park, 416 Central Ave., Butner.

Litter has plagued our state, county, and municipalities for too long. Addressing litter in our community improves far more than our roadways – it strengthens education, community safety, pride, and a host of social and behavioral outcomes. Growing partnerships with county government, our municipal governments, schools, churches, civic organizations, and citizens are advancing that vision through a coordinated countywide effort.

What sets this program apart is true coordination:

  • Granville County Government will align resources
  • Granville County Public Schools will help educate and engage students and families
  • Our municipalities will synchronize local cleanups and enforcement
  • Private citizens, faith communities, civic groups, and the business community will power the on-the ground action

At the kickoff, we’ll share how these partners are working together – not in silos – to prevent litter, expand cleanups, improve reporting and enforcement, and build a culture of stewardship. You’ll hear from our partners and learn practical ways to get involved with your family immediately.

This is our chance to show – with our presence – that all of Granville County means business. Bring your family, invite your neighbors, and join us at Gazebo Park in Butner on Oct. 4 at 10 a.m. Together, we’ll launch a sustained, countywide partnership for a litter-free Granville County.

Municipal Elections Nov. 4 In Granville County

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Voters in the upcoming Nov. 4 municipal elections in Oxford will have two choices for mayor and will choose from among seven candidates for four seats on the city’s board of commissioners.

According to information from the Granville County Board of Elections, Oxford Mayor Guillermo Nurse will face opposition from James W. Crawford, Jr. in the upcoming nonpartisan election.

The following individuals, listed in alphabetical order, have filed for seats on the city’s board of commissioners:

Quon Bridges (incumbent)

Scotty Brooks (incumbent)

Sandra Compton

Courtney Crudup

Kate Kelly

Karen McGhee

Martha Wrenn

The top four vote-getters will win seats on the board, said Granville County Board of Elections Director Tonya Burnette.

In Stovall, Jeffrey G. Stovall is the lone filer in the mayor’s race. Mayor Mike Williford did not file for re-election.

And Burnette said none of the sitting town commissioners filed for re-election, so voters will select two candidates for seats on the town commission. The top two vote-getters will be elected.

Candidates for Stovall Town Commissioner are:

Phylicia N. Barker

Tammy Hughes

Vicki Reid

Tiana Royster

David Rivenbark (filed for unexpired term that ends in 2027)

Absentee voting begins Friday, Oct. 3 and Oct. 21 is the deadline to request an absentee ballot.  The deadline to register to vote is Friday, Oct. 10, according to information on the Granville County Board of Elections website.

In-person early voting begins on Thursday, Oct. 16 and continues through Saturday, Nov. 1.

Polling places are open on Election Day, Nov. 4, from 6:30 a.m. to 7:30 p.m.

Visit https://www.granvillecounty.org/315/Board-of-Elections to learn more.

(This information was originally posted on WIZS.com on July 24, 2025.)

TownTalk: Rebuilding Hope BBQ Chicken Fundraiser Coming Up September 26

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Plans for Rebuilding Hope’s Sept. 26 chicken plate fundraiser are well underway, and Co-Director Tom Wille said patrons are invited to pick up plates at the drive-thru, or they are welcome to park, come inside and visit for a while as they enjoy their meal.

One quick note: the price has gone up to $12 a plate, but customers can expect the same delicious food – half a chicken, potatoes, green beans, bread and dessert. The sale is from 11 a.m. to 6 p.m.

“We still think it’s a very fair price,” Wille said on Monday’s TownTalk.

With the cost of everything going up – from the food to lumber, Wille said making the price adjustment was necessary.

“The cost of doing what we do has risen also,” he said. “We’re trying to keep up with the times.”

Rebuilding Hope, located at 414 Raleigh Rd, helps the community in many ways, including building wheelchair ramps and making repairs to homes in Vance County and beyond.

The nonprofit holds fundraisers to help purchase the lumber needed to construct the ramps and stairs that help people get in and out of their homes safely.

Wille said folks can order their plates ahead of time, and businesses can have five or more plates delivered. Call the office at 252.438.5132 to place your advance order.

One addition to this fundraiser is called Scraps to Treasure, Wille said.

“One of our steady volunteers is very handy,” he said, referring to Larry Leach, who creates items like planters, candlesticks and other decorative items from leftover wood.

“We bring all our leftover scraps from a job site and so many times they end up in the landfill,” Wille said.

Leach takes this “pile of scraps” and he turns them into treasures, he said.

It’s a way to put a few more dollars out into the community, Wille said, but it also diverts scrap wood out of the waste stream.

Visit rebuildinghopeinc.org to learn more about the services the Rebuilding Hope offers and to see a sample of the objects offered in the Scraps to Treasure program.

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Vance County Committee Forming To Plan Activities, Events To Celebrate 250th Birthday Of The U.S.

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Communities across the country are gearing up for next year’s big 250th birthday, and Vance County is forming a planning committee to climb aboard the anniversary bandwagon.

America 250 NC, a program of the N.C. Department of Natural and Cultural Resources, is partnering with local governments and nonprofits across the state to plan celebrations to commemorate the signing of the Declaration of Independence on July 4, 1776.

The celebration officially kicked off this past July 4 and culminates on July 4, 2026.

The local committee that is forming now will be responsible for planning and organizing events, projects and initiatives, said Vance County Manager C. Renee Perry.

“The plan is to have an event or some type of events leading up to the 250th anniversary,” Perry stated.

Anyone interested in serving on the planning committee is asked to complete the application found here and return to Kelly H. Grissom, County Clerk, to the address or email listed on the application.

Visit https://america250.org/americas-250th/ for a comprehensive listing of programs and activities of the national celebration.