Vance County DSS Service Changes

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100.1 FM ~ 1450 AM ~ WIZS, Your Community Voice ~ Click to LISTEN LOCAL

— courtesy Denita DeVega, MA, Director of Vance County Department of Social Services

Vance County Department of Social Services has adjusted operational protocols in response to advisories regarding social distancing. Until further notice, effective March 24, 2020, face to face interactions will be limited.

Services will continue to be provided via email, fax, telephone, and in person as needed. There is a drop box located at the entrance of DSS available Monday through Friday 8:30AM-5PM. For assistance please continue to call 252-492-5001 and you will be directed to appropriate staff.

If your call is not returned timely, please call the following numbers for assistance 252-492-5001 ext. 3304 or 3307. For additional information on applying for services, requesting information, or making reports, please refer to the contact information below.

Food and Nutrition Services (FNS) – Applications and Recertification’s
Call (252) 492-5001 / Fax (252) 438-5997
Apply online for Food and Nutrition using

Call (252) 492-5001 then Option #2 / Fax (252) 438-5997
Apply for Medicaid using or or email your application to [email protected].

Medicaid Transportation
Call (252) 492-5001 then Option #4 / Fax (252) 438-5997

The eChild Support Portal provides customers an easy and convenient way to connect with child support services 24-7. Contact for more information. For case status update and payment questions you can call Child Support Customer Service at 1-800-992-9457 or our main office at (252)-492-5001.

Low Income Energy Assistance Program (LIEAP) and Crisis Intervention Program (CIP)
Call (252) 492-5001 then Option #3 or ext. 3900 / Fax (252) 438-5997

Work First (Cash Assistance Applications, Reviews, and Employment Services)
Call (252) 492-5001 Option #7 then Option #2 / Fax (252) 438-5997

Subsidized Child Care Assistance (SCCA)
Call (252) 492-5001 Option #7 then Option #1 / Fax (252) 438-5997

Adult Services, Adult Protective Services, and Services for the Blind
Call (252) 492-5001 / Fax (252) 438-5997
(Call 911 to make a report after hours)

Child Protective Services (CPS) Intake
Call 252-436-0407 Monday-Friday 8:30 am to 5:00pm
After Hours/Weekends: 252-492-0202

Children’s Services-In-Home Services, Foster Care, Adoptions, LINKS, Licensing, Placement, etc.
Call 252-436-0407 Monday-Friday 8:30 am to 5:00 pm
After Hours/Weekends: 252-492-0202

Vance County Senior Center
Call (252) 430-0257 / Fax (252) 433-9694

Connect With The Author

About John C. Rose

John is a graduate of Northern Vance High School & UNC-Chapel Hill with a Bachelor of Arts in Broadcast Journalism. He has been a radio personality since 1989.

John is the Marketing Consultant, News, Sports, & Town Talk Broadcaster, Technician, & Treasurer for WIZS Radio.

He is the current On-site Radio Engineer for Duke Basketball and Football and has been their scoreboard announcer in the past as well.

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