Vance County officials are actively responding to a recent cybersecurity incident that was isolated solely to the Vance County Department of Social Services. County leadership is working closely with state and federal partners, as well as cybersecurity professionals, to fully investigate the situation, contain any threats, and ensure that DSS operations are restored safely and securely.
In a press release Monday, County Manager C. Renee Perry emphasized the county’s commitment to protecting sensitive information. “This incident was limited to the Department of Social Services, and we are taking every step necessary to secure our systems and protect our clients’ data,” Perry stated.
While DSS services may be temporarily modified or delayed, all other Vance County departments and services are operating normally. Essential services, including emergency response and public safety, remain fully functional and unaffected.
As part of its response, Vance County IT has notified law enforcement and is following all required protocols to investigate the source and impact of this incident. Residents with active DSS cases may experience temporary delays and are encouraged to monitor the county website and social media channels for updates and specific guidance. Because the investigation has just started, DSS does not know whether any personal information stored by DSS was affected. If sensitive personal information was impacted during the event, Vance County will notify individuals directly as required by law. Additional updates will be shared as we are able.
Perry said, “We appreciate the community’s patience and understanding as we work to resolve this incident swiftly and securely. Our priority is the well-being of those we serve and the continued trust our residents place in us.”
