Duke Energy has announced Elizabeth Townsend as its new Government and Community Relations manager, succeeding Tanya Evans, who recently accepted a new position with the company and relocated to South Carolina.
“This is an exciting transition for me after having served in various capacities at Piedmont Community College for the last 17 years,” Townsend said in a press statement. Townsend served most recently as the community college’s vice president for advancement and communications.
“Duke Energy believes our success is tied directly to the success and strength of our communities and the customers we serve, and I couldn’t agree more. Tanya ensured a tradition of responsiveness and community involvement, and I look forward to building upon that commitment,” she said.
As a reminder, Townsend said Duke Energy’s customer service center is available to help with billing and service inquiries, as well as when outages are rerported. That number is 800.452.2777.
Duke Energy monitors storms throughout the state to be ready to respond to outages and emergencies.
Customers who experience an outage during storms can report it by:
- Visiting duke-energy.com on a desktop computer or mobile device
- Texting OUT to 57801
- Calling the automated outage-reporting system at 800-POWERON
