With precipitation out of the Henderson area, at least for know, it’s a good time to show you these numbers and information from Duke Energy Progress from early-to-mid afternoon Saturday. As you can see, Vance County caught the worst of it so far in terms of power outages.
Info courtesy of Duke Energy Progress …
…We are seeing ice accumulations reaching and, in some areas, exceeding .25 inches. Outages have steadily climbed, and we currently have more than 167,000 customer outages. In the district nearest to Henderson, the hardest hit counties include:
Caswell – 5064
Person – 8852
Granville – 3976
Vance – 15,549
Franklin – 496
Warren – 5092
More than 600 additional workers are traveling from Asheville, Charlotte, Raleigh, Wilmington and South Carolina to the hardest hit areas to support the 600 native crews already working in the areas.
Duke Energy Progress has turned off estimated times of restoration on the outage map for those hardest hit areas and pushed out an outbound call and text to update these customers on what to expect. They plan to continue to push out information, as needed.
This is shaping up to be a multi-day outage event. With the saturated ground conditions and ice compromising tree limbs, conditions will continue to be extremely difficult.
Reporting Outages and Receiving Updates
Customers who experience a power outage can report it the following ways:
Visit duke-energy.com on a desktop computer or mobile device.
Use the Duke Energy mobile app (download the Duke Energy App on your smartphone via Apple Store or Google Play).
Text OUT to 57801 (standard text and data charges may apply).
Call Duke Energy’s automated outage-reporting system:
Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766)
Duke Energy Progress: 800.419.6356
Power restoration process
Duke Energy focuses on restoring power in a sequence that enables power restoration to public health and safety facilities and to the greatest number of customers as safely and quickly as possible. Click here for information on how Duke Energy restores power.
