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Tag Archive for: #vancecountywaterdistrict

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Vance County Water District Customers Under Conservation Notice Following City’s Mandatory Conservation Announcement

October 1, 2026/by WIZS Staff

(WIZS News received the following information Thursday afternoon from the office of Vance County Manager Renee Perry) 

– From Vance County Manager Renee Perry

Vance County is requesting all Vance County Water District customers to immediately conserve water due to critically low water levels in Kerr Lake, our region’s primary water source.

The Vance County Water District purchases its water from the City of Henderson through the Kerr Lake Regional Water System. As a result of the current conditions and the City of Henderson’s implementation of mandatory water conservation measures, Vance County Water District customers are also being asked to immediately reduce water usage and avoid all unnecessary consumption.

Until further notice, customers should refrain from non-essential water uses, including:

  • Watering lawns and gardens;
  • Washing vehicles;
  • Filling swimming pools;
  • Excessive outdoor water use; and
  • Other activities that are not necessary for health, safety, or essential household needs.

Customers are also encouraged to conserve water inside their homes and businesses by taking shorter showers, promptly repairing leaks, turning off water when it is not actively being used, and only operating dishwashers and washing machines with full loads.

These conservation measures will remain in effect until water levels and regional water supply conditions improve sufficiently to allow the restrictions to be lifted.

Every gallon saved helps protect the available water supply for our entire community. Vance County  appreciates the cooperation of our Water District customers as we work alongside the City of Henderson and our regional partners during these critically low-water conditions.

https://wizs.com/wp-content/uploads/2018/06/Vance-County-Logo.png 265 504 WIZS Staff https://wizs.com/wp-content/uploads/2018/09/wizswebsitelogoimage.png WIZS Staff2026-10-01 16:41:012026-10-02 06:49:24Vance County Water District Customers Under Conservation Notice Following City’s Mandatory Conservation Announcement
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County Establishes Water Bill Forgiveness Program To Help Customers Complete Connection To County Water System

March 19, 2026/by WIZS Staff

— From the office of Vance County Manager C. Renee Perry

The Vance County Water District, in partnership with the Vance County Board of Commissioners, has announced a Water Bill Forgiveness Program designed to assist property owners with outstanding availability fees while encouraging connection to the County’s water system.

This limited-time amnesty program is specifically targeted toward property owners who previously signed up for water service but never completed connection to the system and have since accumulated outstanding balances.

The offer is good through March 31, 2027. Under the program, eligible participants may receive 75 percent forgiveness of their outstanding availability balance in exchange for connecting to the county water system. Currently, unconnected properties are assessed a monthly $30 base availability fee. By participating in the program and completing the connection, customers will not only significantly reduce their outstanding balance but also gain access to the full benefits of reliable public water service.

“This program reflects the County’s commitment to supporting our residents while also strengthening our water infrastructure,” said County Manager C. Renee Perry. “We encourage eligible property owners to take advantage of this opportunity to reduce outstanding balances and secure reliable water service for their homes.”

There are several requirements that must be satisfied to take advantage of the forgiveness program, besides having a property with an outstanding balance and a promise from the customer to connect to the Vance County water system.

Customers also must submit a formal letter of request to participate in the program, and the account must remain in good standing for a period of 12 months following connection, according to information from the county.

Eligible customers should contact the county’s water system operator, Envirolink, to begin the process and receive additional guidance on submitting the required requests.

Contact Information:

Vance County Water District / Envirolink

Phone: 252.235.4900 / Toll Free: 1.888.754.9878

customerservice@envirolinkinc.com

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WIZS Radio · The Local Skinny! VC Water District offers Water Bill Forgiveness Program
https://wizs.com/wp-content/uploads/2018/06/Vance-County-Logo.png 265 504 WIZS Staff https://wizs.com/wp-content/uploads/2018/09/wizswebsitelogoimage.png WIZS Staff2026-03-19 11:40:322026-06-08 16:48:34County Establishes Water Bill Forgiveness Program To Help Customers Complete Connection To County Water System
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