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Mayor Addresses Coronavirus; City Temporarily Suspends Water Disconnections

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-Press Release, Office of Henderson Mayor Eddie Ellington

As communities begin to feel the impact of the coronavirus (COVID-19), the City of Henderson would like to share with you the steps we are taking to help protect the health and safety of our citizens and employees, which is always our top priority.

We are closely monitoring local and national reports on the evolving impact of COVID-19. Based on guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO), the Vance County Department of Health and Human Services and other applicable public health agencies, we are taking the proper recommended precautions.

In all City facilities, we have added extra sanitation measures. We are encouraging frequent hand washing. We are considering social distancing policies and employee travel bans aimed at protecting the health and well-being of our teammates and the public. We are canceling all advisory boards and commissions meetings for the next thirty days.

We realize that you depend on us, and we are committed to serving our citizens. The City’s mission is simple, yet powerful: provide quality services to protect the health, safety and welfare of our citizens.

We feel deeply for those who have been affected already. The City of Henderson is here to help in any way possible.  Again, the health and safety of our citizens and employees is our top priority, and we are committed to doing our part to keep Henderson safe.

To that end, the City of Henderson will temporarily suspend water disconnections.

During this time, we want to ensure all Henderson Water customers have access to clean drinking water and wastewater services. We will continue to monitor guidance from public health agencies and provide updates on this policy moving forward.

We encourage all customers to avoid paying bills in person and to utilize alternate payment methods, including by mail, drop box, online or by calling 866-270-5612.

Please reach out to the City Manager (252) 430-5701 if you have any questions or concerns.

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