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-Press Release, Vance County Department of Social Services
Changes to Medicaid requirements will take effect on November 1, 2019. While most recipients will see no changes to the services they have been receiving, enrollment through a health plan will be required.
A health plan – through Medicaid – is a group of doctors, hospitals and other providers that will work together to provide healthcare to meet collective needs. The goal is for every medical service – physical health, mental health and medicine – to come through the same healthcare plan. A primary care provider (PCP) should also be selected to assist with health care needs, which could be in the form of a family doctor, clinic or other health care provider.
Vance County is in the first phase of the Medicaid Transformation, with recipients to be enrolled by a September 13 deadline.
Recipients who already have a primary care provider may keep the one they have or choose a new one. If a PCP or health plan is not selected before September 13, the Vance County Department of Social Services offers a reminder that one will be chosen for you; however, depending on the type of health services needed, a small number of recipients will be able to continue enrollment through NC Medicaid Direct.
A series of informational events have been scheduled through the Vance County Department of Social Services to guide local Medicaid recipients through the process of selecting a health plan and primary care provider. These sessions will be held at Vance County Department of Social Services and are scheduled for:
- August 26, 9 – 11 a.m. and 2 – 4 p.m. Vance County Department Social Services, 350 Ruin Creek Rd, Henderson NC
- August 24, 9 – 11 a.m. and 2 – 4 p.m. Vance County Department Social Services, 350 Ruin Creek Rd, Henderson NC
It is recommended that recipients who are senior citizens should bring a trusted family member or friend to assist in the selection process.
If unable to attend any of these events, an outreach specialist is available for assistance at the Vance County Department of Social Services, 350 Ruin Creek Rd, Henderson NC from 8:30 a.m. until 5 p.m., Monday through Friday. Assistance will be offered on a first-come, first-served basis.
The N.C. Department of Health and Human Services notes that there are several health plans Medicaid recipients can choose from.
For a list of doctors for each health plan, or to enroll, visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app or call 1-833-870-5500. A language line is also available.
For eligibility information or for questions about Medicaid’s new requirements, contact Cathy Hope, 252-492-5001 x 3221, Shelonda Boyd, 252-492-5001 x 3266, Shalonda Daye, 252-492-5001 x 3204, or Vance County Department of Social Services, at 252-492-5001.