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United Way of Vance County Promotes Use of 211 During Epidemic

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-Information courtesy Terri Hedrick, Treasurer/Secretary, United Way of Vance County

United Way of Vance County is joining United Ways across the state and nation in supporting community needs with the COVID-19 pandemic. N.C. 211, which is supported by all United Way units, is a great resource for the community.

N.C. 211 operates much like 911, but it is a resource for community residents on services provided by non-profits and volunteer organizations. Residents simply call 211 for resource information.

211 thas taken the following steps to serve existing callers, including:

  • Adding educational messages about the virus to the hold queue;
  • Providing call specialists with general talking points on the virus;
  • Adding a page with general information: https://www.nc211.org/coronavirus-covid-19;
  • Utilizing the Resource Team to compile economic hardship resources to meet the many needs we anticipate will surface as a result of the epidemic.
United Way also wants to promote the statewide COVID-19 hotline (1-866-462-3821) and to encourage everyone to visit our Granville-Vance Public Health website and, for Warren County residents, the Warren County Public Health website, for a wealth of information.
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