Tag Archive for: #poweroutage

Duke Energy

Vance Eclipses Other Local Areas in Power Outages

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With precipitation out of the Henderson area, at least for know, it’s a good time to show you these numbers and information from Duke Energy Progress from early-to-mid afternoon Saturday. As you can see, Vance County caught the worst of it so far in terms of power outages.
Info courtesy of Duke Energy Progress …
…We are seeing ice accumulations reaching and, in some areas, exceeding .25 inches. Outages have steadily climbed, and we currently have more than 167,000 customer outages. In the district nearest to Henderson, the hardest hit counties include:
Caswell – 5064
Person – 8852
Granville – 3976
Vance – 15,549
Franklin – 496
Warren – 5092
More than 600 additional workers are traveling from Asheville, Charlotte, Raleigh, Wilmington and South Carolina to the hardest hit areas to support the 600 native crews already working in the areas.
Duke Energy Progress has turned off estimated times of restoration on the outage map for those hardest hit areas and pushed out an outbound call and text to update these customers on what to expect. They plan to continue to push out information, as needed.
This is shaping up to be a multi-day outage event. With the saturated ground conditions and ice compromising tree limbs, conditions will continue to be extremely difficult.
Reporting Outages and Receiving Updates
Customers who experience a power outage can report it the following ways:
Visit duke-energy.com on a desktop computer or mobile device.
Use the Duke Energy mobile app (download the Duke Energy App on your smartphone via Apple Store or Google Play).
Text OUT to 57801 (standard text and data charges may apply).
Call Duke Energy’s automated outage-reporting system:
Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766)
Duke Energy Progress: 800.419.6356
Power restoration process
Duke Energy focuses on restoring power in a sequence that enables power restoration to public health and safety facilities and to the greatest number of customers as safely and quickly as possible. Click here for information on how Duke Energy restores power.
Duke Energy

Duke Energy Crews Working to Restore Power to Local Area

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100.1 FM / 1450 AM WIZS; Local News broadcasts M-F 8am, 12pm, 5pm

-Information courtesy Tanya Evans, District Manager, Duke Energy

After yesterday’s tornados and torrential rain, we had a one-two punch today with early morning wind gusts causing additional damage. The saturated ground and heavy winds have resulted in hundreds of downed power lines, broken poles and snapped trees.

At this time, we have more than 4,000 Duke Energy crews working to restore power throughout the region with additional teams from the Midwest (300) and off system resources (180) from North Carolina, South Carolina, Georgia, Delaware and Virginia to bolster our restoration efforts.

While we are focused on restoring as many customers as quickly as possible, it’s important to note that, for employee safety, Duke Energy line technicians cannot perform elevated work in bucket trucks when winds (sustained or gusts) are above 30 miles per hour. Rest assured, however, we will work until every customer is restored.

As of 2 p.m. on Friday, February 7, there are approximately 60,000 customers without power across the state. In our region, the following counties have significant outages:

Franklin – 5,715

Nash – 2,417

Granville – 1,873

Person – 726

Until the winds completely subside, we expect these numbers to continue to fluctuate. For the most current update and further detail, please visit our outage map.

We understand our customers are anxious to have their power restored. Please encourage anyone who is experiencing an outage to report it. We have several options to do so:

  • Use the Duke Energy mobile app – Download the Duke Energy App from a smartphone via Apple Store or Google Play
  • Visit https://duke-energy.com on a desktop computer or mobile device.
  • Text OUT to 57801 (standard text and data charges may apply).
  • Call the automated outage-reporting system at DEP: 800.419.6356 or DEC: 1-800-POWERON (1-800-769-3766)

Finally, please be cautious if you venture out:

  • Stay away from downed lines and any storm debris that could conceal downed power lines.
  • Report hazardous situations/lines down at 1-800-POWERON (1-800-769-3766).
  • Never drive through standing water.
  • Take care around our crews: The “move over” law requires drivers to move over one lane when two or more lanes are available in each direction to make way for emergency responders, tow trucks, DOT incident management assistance patrols, and roadside work crews, such as utility crews. On roads with only one traffic lane in each direction, drivers must slow down and be prepared to stop. Violators could face fines.