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Henderson Police Dept. Announces Minor Adjustments to Operating Procedures

Henderson Police Department

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-Information courtesy the Henderson Police Department

Although there are no known positive cases of coronavirus in Henderson, we must be proactive and take precautions now to mitigate the spread of the virus in our community. Out of an abundance of caution, the Henderson Police Department is implementing minor adjustments in our operating procedures to ensure we can continue to provide the safety and core services to our community.

In order to accomplish these goals, we have implemented the following temporary plan:

Many non-violent and misdemeanor reports can be made online with no waiting. If you are reporting Harassing Phone Calls, Damage to Property, Hit and Run, Lost Property, Damage to Vehicle, Identity Theft, Stolen Property, Theft From Vehicle, Credit Card Theft/Fraud, within the City limits and no suspect is known, please email the Henderson Police Department at Records@hendersonncpd.org and provide your name, address, contact information to include a phone number and a description of the incident you are reporting.

Effective immediately, many non-violent criminal reports will only be taken by telephone. These reports include, but are not limited to: misdemeanor theft, harassing communications, lost property, identity theft, computer/phone/mail scams. Reports can be made with a live Henderson Police Department employee during normal business hours (8:30 a.m. to 5 p.m. M-F) at 252-438-4141.

Our Dispatch Center is asking more questions to collect a wider range of information from callers to better prepare officers who are responding to calls. This is being done so officers can take more proactive steps; it will not affect officers’ response to calls for service.

Officers may ask community members to meet them outside of homes and businesses where appropriate in order to practice social distancing.

Officers have been issued personal protective equipment, and they may be seen wearing gloves, face masks, protective eyewear and clothing. This is especially true in medical testing environments and/or in environments known to have an increased risk of illness. Officers may ask community members to wear surgical face masks if they are showing signs of illness.

The Henderson Police Department attempts to utilize alternatives to arrest when possible, and we are working with the Vance County Sheriff’s Office to screen arrestees and employees who may be entering the detention center facilities. This is to reduce the risk of introducing and/or spreading the virus in the detention center environment.

Our community outreach and scheduled community events have been suspended for the next month. Please contact our Community Liaison Officer, Lt. Jessica West at 252-432-1558 for guidance if you have a scheduled event.

We have temporarily suspended agency tours and ride-along programs.

Copies of reports and motor vehicle accident reports can be requested by email at Records@hendersonncpd.org.

We will continue to be a 24-hour, full-service police department, and we will always be here to serve you, we want to reassure you that public safety is our number one priority; it always has been, and it always will be.

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